PRIOR ATTEMPT TO RESOLVE THE ISSUE
While complying with the 1-month time limit, complainants must first contact the media outlet to give them an opportunity to issue a correction or clarification. When submitting their complaint, complainants are required to specify in which way they have attempted to contact the media outlet and, if they received a response, what the outcome has been.
Complainants may, however, request to be relieved of this obligation for reasons that must be substantiated and assessed by the Council.
Please note:
- The decisions rendered by the Quebec Press Council are public and they mention the complainant’s name.
- The processing time for complaints is approximately 12 months.
- The Quebec Press Council does not handle cases of defamation or reputational damage as they pertain to the judicial system.
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